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Financial Help for Supplements

Discounts for CoQ10 through Vitaline

UMDF is very happy to announce that patients and families are able to receive a 25% discount on Vitaline CoQ10. After you order and you are on the checkout page, use code DEF25 and you will receive the discount. To visit their website and order product, click here.


Unfortunately, many people do have problems getting their insurance company to pay for individual supplements and the mito “cocktail.”  But there are some ways to try to get around that. First of all, the following are some UMDF website articles which mention the general vitamins/supplements given, some of which include how physicians figure the dosages. You may want to print out some of this information to present to your insurance company:

1)  “Nutritional, Pharmacological and Exercise Treatment Strategies for Mitochondrial Disorders,” an article by Mark Tarnopolsky, MD, PhD, FRCP(C), in Mitochondrial News newsletter, Volume 9, Issue 1, Winter 2004

2)  Mito 101 document, which includes an article on supplements & nutrition by Mark Tarnopolsky, MD, PhD, FRCP(C)

3)  MitoFIRST brochure with input from Marni Falk, MD; Sumit Parikh, MD; Mark Tarnopolsky, MD, PhD, FRCP(C)         

4)  Think Mitochondria compendium – click on “resources for life.” 
     Then click on “UMDF Literature” and locate compendium link.
     Several therapy articles in the compendium explain the rationale for the use of supplements.

With your physician’s help, try to determine if some or all of the vitamins/supplements in your mito cocktail are considered to be medically necessary. Blood level measurements of these components may be a useful tool in persuading your insurance company to pay for the cocktail or individual supplements because they are medically necessary, particularly if they require a prescription. Medically necessary supplements are assigned a National Drug Code (NDC) number. You should include this code when submitting the information to your insurance company. To search for codes, go to  Some examples of NDC numbers for specific brands of CoQ10 products can be found at and

 The following website provides information regarding insurance coverage for children requiring medically necessary foods/formula in each state: .

 Coenzyme Q10, also known as CoQ10 or ubiquinone, has now been granted Orphan Drug status for rare diseases by the FDA, including mitochondrial disease. See for more information. This designation can be pointed out to your insurance company, although there is no guarantee they will pay for it. Include the NDC number with your information.

Compounding pharmacies can mix together various medications and vitamins/supplements as prescribed by your physician, particularly in liquid form. You might want to check with a compounding pharmacy to determine if your insurance will pay for the “vitamin cocktail” if it has at least one prescription drug included in it.

A list of compounding pharmacies can be found at or call 800-927-4227. At the 2010 symposium, one of the mito doctors advised us that insurance companies are “catching on” to this method of trying to get insurance to pay for all the vitamin cocktail if one prescription is included in it. They may refuse to do so. However, patients have found they are more successful in getting insurance to pay if they include one prescription medication such as Carnitor (if the patient is prescribed this by the physician; it is a prescription medication) and just one supplement such as CoQ10 together in the cocktail. One member has had success with using America’s Compounding Center at

Another compounding pharmacy that has contacted us is the Hopewell Pharmacy in NJ. They also mix the vitamin cocktails and accept insurance, and will ship elsewhere in the country. Their website is and their phone number is 1-800-792-6670.

Another compounding pharmacy that contacted the UMDF is the PURE Compounding Pharmacy in Naperville, IL. They will combine various vitamins and supplements, such as CoQ10, into capsules and powders, and the prescription compounds are covered by many insurance providers. One of their specialties is mitochondrial disease. The phone number is 877-976-7873 and the link is .

 Our member resources link, accessed through log-in, includes vitamin/supplement discount information for members.  (Click on “member resources” once you are on the “member home” page. Then click on the “mitochondrial disease treatment resources” link.) One of these discount sources, Solace, has a formulation of CoQ10 that requires a physician’s consent form. It is possible that if your physician orders this product, your insurance may pay for it. Solace also offers documentation for the need for CoQ10 in mitochondrial disease.

 The following websites provide insurance advice: (lots of good advice and links) (good links for appeals) (“Writing Winning Insurance Appeal Letters” from “Complex Child E-Magazine”) (more appeal information) 

The following comments are from a mom who was able to get CoQ10 for her young son.  (Some of this information could be potentially helpful even for an adult): 


"The US Food and Drug Administration, in the Code of Federal Regulations,Title 21 Volume 2 Part 105 Section 105.3, defines special dietary use of foods as the following: 

a. Uses for supplying particular dietary needs that exist by reason of a physical, physiologic, pathologic, or other condition, including but not limited to the conditions of diseases, convalescence, pregnancy, lactation, allergic hypersensitivity to food, [and being] underweight and overweight;

b. Uses for supplying particular dietary needs which exist by reason of age, including but not limited to the ages of infancy and childhood; 

c. Uses for supplementing or fortifying the ordinary or usual diet with any vitamin, mineral, or other dietary property. Any such particular use of a food is a special dietary use, regardless of whether such food also purports to be or is represented for general use.'

When I called my insurance company I was very careful NOT to call CoQ10 a vitamin but a Nutritional Supplement as defined by FDA Code Title 21 Volume 2 Part 105 Section 105.3. Do NOT use the word vitamin but continue to call it a Nutritional Supplement like Pediasure. For those of you with g-tube fed children (like my son) I informed the insurance company that I could not just go to a local vitamin store and purchase Liquid CoQ10. I was careful to point out that the Supplement had to be special ordered through Epic4Health and because my son is g-tube fed he HAD to have the Liquid form.

Make sure that when you talk to your insurance company that you don't talk to drug company representatives or any prescription drug plan. This is covered NOT as a prescription drug but as a Nutritional Supplement like Pediasure."

 Other Helpful Foundations and Resources:

 First Hand Foundation

“Helps children with health-related needs when insurance and other financial resources have been exhausted.”  

UnitedHealthcare Children’s Foundation

“Provides financial assistance toward the family's share of the cost of medical services” not covered by insurance. (Must have commercial insurance.)


Patient Advocate Foundation

Resources for the under-insured

The Medicine Program

Free prescription medicine program for those who qualify.

P.O. Box 520

Doniphan, MO  63935-0520



 National Organization for Rare Diseases (NORD)

Has medication assistance programs for a few drugs connected with rare diseases, including Carnitor.
55 Kenosia Avenue
PO Box 1968
Danbury, CT 06813-1968

Phone: (203) 744-0100
Tollfree: (800) 999-6673 (voicemail only)

Fax: (203)798-2291


“Provides information about patient assistance programs which provide no cost prescription medications to eligible participants.” Programs listed for specific medications.


Partnership for Prescription Assistance

Helps “find programs that provide prescription medicines for free or nearly free.” Includes national and state resources, and Puerto Rican information.


Links for Medicare/Medicaid coverage, including nutritional & enteral products, by state.


 Matthew Dudgeon Memorial Fund

“Raises monies and disburses funds to families caring for terminally or chronically ill children.”